掌握沟通的技巧，学会如何与人沟通

 goutongdemubiaoshijiejuewenti。kehenduorenzaiyudaozhenglundeshihoufeiyaobiangeduicuo、lungeshuying、yuzuichudemubiaobeidaoerchi。erruheyurengoutong、gaizhangwonaxiegoutongdejiqiaozheixiewentixiaobianjintianjiulaigendajialiaoliao。

一、善于运用礼貌语言

 limaoshiduitarenzunzhongdeqinggandewailu、shitanhuashuangfangxinxinxiangyindedaoxian。errenmenduilimaodeganzhinenglishishifenminruide。youweiyouxiudeshoupiaoyuanzaimeicichucheshizongshi“qing”zidangxian、“xie ”zijiewei。ru：qingnaweitongzhiranggezuo、zhaoguyixiazheiweibaoyingerdenvtongzhi。“yourenrangzuohoutabianlijixiangrangzuozheshuo：“xiexie。”zairu：“qingchushiyuepiao。”ranhoushuo：“qingninbayuepiaoshouhao、xiexie。”zheiyangshizhenggechexiangdechengkedougandaowennuan、qifenhexie、wurenchaojia、qiangzuo。

二、请不要忘记谈话目的

 tanhuademudebuwaihuyouyixiajidian：quangaoduifanggaizhengmouzhongquedian、xiangduifangqingjiaomougewenti、yaoqiuduifangwanchengmouxiangrenwu、lejieduifangduigongzuodeyijian、shuxiduifangdexintaitedian……weicitanhuashiwomenyinggaifangzhilikaitanhuamudedonglaxiche。

三、要耐心地倾听谈话、并表示出兴趣

 tanhuashiyingshanyuyunyongzijidezitai、biaoqing、chayuhegantanci。zhuru：weiweideyixiao、zantongdediantoudeng，douhuishitanhuagengjiarongqia。qiejizuoguyoupan、xinbuzaiyan、huobushidikanshoubiao、shenlanyaodengyanfandebiaoshi。

四、善于反映对方的感受

 ruguotanhuadeduifangweimoushitebieyouchou、fannaoshi，womenjiuyinggaiyiyizhongtiliangdexinqingxianshuo：“wolijienidexinqing。yaoshiwodehuayehuizheiyang。”zheiyangjiuhuishiduifanggandaoniduitadeganqingshizunzhongde，cainenggouxingchengyizhongtongqinghexinrendeqifen，congershinidequangaoyegengrongyizouxiao。

五、要善于选择谈话机会

 yigerenzaizijihuozijishuxidehuanjingzhongbijiabierenhuomoshengdehuanjingzhongdetanhuagengyoushuofuli。huozaibierenhaowujiebeidezirandexintaizhuangtaixiachushengjianghua，napashizhiyanpianyuyekenenghuodeyixiangbudaodeshouhuo。lejielezheixiexianzainizhidaoruheyurengoutonglema？