沟通的几个层次、沟通的几种程度知道吗？

 renjigoutongrenrendoukeyi，danzhenzhengdegoutongshiyaoqiunidebiaodashifuyoujiqiaode。goutongdejigecengci、renjigoutongjiyaosu、goutongdejizhongchengduzaixiawenzhongxiaobianweidajiayiyixiangjie。

一、沟通的几个层次

 genjuxintaixuejiayuehan·baoweierdeshuofa，goutongdazhishangkeyifenwei5gecengci：yibanxingjiaotan、chenshushishidegoutong、fenxianggerendeguandianhepanduan、fenxiangganshouyijiwanquanchangkai。

 yibanxingjiaotanzhishirichangwenhouzhileideqiancengcijiaoliu、chenshushishishizaijinxingxinxijiaohuan，fenxianggerenguandianhepanduansuiranshuyugerenhuadedongxi，kejirendeganjuerengranshizaihaowuwendudijiangdaoli。zhiyoudaolefenxiangganshouzheigecengcicaikaishiyou“xinren、guanxin、zeren、lijie”，yejiushishuozaizheigecengcicaiyouaideliudong；zuihouyigecengcidadaolerenjigoutongdegaofengtiyan。bicixinyoulingxi、shiyizhongnanyiyanbiaodeqinmitiyan。

二、人际沟通几要素

1、信息源

shizhiyongyouxinxibingshitujinxinggoutongderen、jigoutongzhe。

2、信息

shizhigoutongzheshituchuandajibierendeneirong，zheizhongneirongwangwangfujiayougoutongzhedeguannian、taiduheqinggan。

3、通道

 shizhigoutongxinxichuandidefangshi。rendewuguanrushijue、tingjue、weijue、xiujue、chujuedoukeyijieshouxinxi，qizhongzuizhuyaoheyunyongzuiweiguangfandegoutongshishijuegoutonghetingjuegoutong。

4、信息接收者

jizhijieshouxinxideren。xinxijieshoushiyigejiqifuzadeguocheng，baokuoyixiliezhuyi、zhijue、zhuanyihechucundengxintaihuodong。

5、反馈

goutongshuyuyizhongjiaohuzuoyong，zaishijidegoutongguochengzhonggoutongdeshuangfangdouzaibuduandijiangfankuixinxihuichuanjiduifang。

6、障碍

 renmenzaigoutongzhongjingchanghuifashengzhangai，ruxinxibumingque、meiyoubiaodaqingchu、xinximeiyoubeizhengquezhuanhuanchengkeyigoutongdexinhao、cuoyonggoutongfangshi、xinxijieshouzhewujiexinxi。

7、背景

beijingjigoutongfashengdehuanjing。butongdebeijingxinxihuibeifuyubutongdeyiyi。

三、沟通的几种程度

1、沟通中断

jigoutongshoudaowailiganraoturanzhongduan。ganraoguoyuyanzhong、wufajixugoutongshiyingzhongxinanpaishijian。

2、沟通结果

 goutongdejieguoshishuangying、shidajiadouxiangyaodejieguo。shuangyingyejiushilirenyeliji。zheizhongmoshijiuhuirangrenyouleliangbiandouhenyuyue、rangrenyouzhongjiedahuanxideganjue。rangsuoyouderendouyuanyilairenke、jieshouwomenliangrengoutongzhihoudejueding，womenyehuihenyuyuedequwanchengwomendejihua。