如何有效沟通？懂得避免敌对性语句

 shenghuozhong，womenchangchangfaxianzheiyangdeqingkuang：tongyangdeyijuhua，lianggerenshuodeyizibucha，danshixiaoguowangwangyouhendadechabie。youderenbeixihuan，youderenzebeixianqi。zheishibunengyouxiaogoutongdeyuanyin，ruheyurengoutongshimeigerenbixuzhangwodejiqiao，yiqilaixuexueruheyouxiaogoutongba！

一、如何与人沟通

1、zhuyishejiaoliyi，zhuanxinyutarenjiaotan

 dangbierenxiangyinqinidezhuyi，huoyouxingquyunizhangtan，buyaohuibi，yebuyaozhuanzhetouhuida。xiangfande，niyinggaizhuanguoshenqu，mianduitamenjinxingjiaotan。zhiyouzhuanxinyujiaoliu，cainenggenghaodegoutonglijie。jianghuashizhuyizhitiyuyanheshengdiao，yijiandingzixindezitai，zhishiduifang，chufeishizaibaoyuantousu，jideyaomiandaiweixiao。

2、yingzaozijideliaotian“mishi”

 dangnibuzhidaoruhegoutongdeshihou，gandaowufajizhongjingshenguanzhutarensuoshuo，shizheyingzaoyijian“xiaomishi”，limianyouniheniliaotiandeduixiang。xiangxiangzhezheijianmishishiyushigejuede，meiyouneixierangnifenxindeshiwu，nijiukeyizhuanxinyuliaotiandeneirongle。zaixinlimonianduifangsuoshuodeciyu—congerqianghuaxinxi，bimianzoushen。

3、回答，不要争执

 renyurendexiangchu，zaiyuhemu，erbuzaiyuzhengzhi。jiatinglimianderenchangchangweizhengmingzijiyouli，erbuduanweizijibianhu，dangmeigerendouzaixiangzhengmingzijishizhengquedeshihou，zhengchaojiubukebimian。daozuihou，zhenglunbingmeiyoudailaihemu，fanershigemobiandeyuelaiyueda。

4、避免敌对性语句

 ruguonixuyaotongduifangtantaoyixieminganwenti，ruhegoutongqiejishiyongdiduixingyuju，biru：“nigaigenghaodilejiewoa”，“weishenmeyaorangwoshangxin”，“nicongbulijiewo”，“woyuanyiweiwomenhuikaixinde”。zheixiediduigongjideyujuduitanhuameiyoutuijinzuoyong，zhihuiyinqichongtu。

5、承诺，不要忘记

 shuoguodehua，zongbuyaowangji。zuobudaojiubuyaoqingyichengnuo，ainideren，buzaihunijitashenmedongxi，quezaihuniduixiannuoyanzheigexingwei，jiubuyaorangtaduinidepanwangluokong，duocidedengdaikanbudaojieguo，huirangtayiweizainixinliyijingmeiyouleweizhi。