提高人际沟通能力只需这四步

 xiangtigaorenjigoutongnenglidetujing，wufeishiliangfangmian：yishitigaolijiebierendenengli，ershizengjiabierenlijiezijidekenengxing。neimejiujingzenyangcainengtigaozijidegoutongnenglini？xintaixuejiajingguoyanjiu，tichuleyigetigaogoutongnenglideyibanchengxu。

一、开列沟通情境和沟通对象清单

 zheiyibufeichangjiandan。bishangyanjingxiangyixiang，nidouzainaxieqingjingzhongyurengoutong，biruxuexiao、jiating、gongzuodanwei、juhuiyijirichangdegezhongyurendajiaodaodeqingjing。zaixiangyixiang，nidouxuyaoyunaxierengoutong，birupengyou、fumu、tongxue、peiou、qinqi、lingdao、linju、moshengrendengdeng。kailieqingdandemudeshishizijiqingchuzijidegoutongfanweiheduixiang，yibianquanmianditigaozijidegoutongnengli。

二、评价自己人际沟通能力的状况

zaizheiyibuli，wenzijiruxiawenti：

1、duinaxieqingjingdegoutonggandaoyukuai？

2、duinaxieqingjingdegoutonggandaoyouxintaiyali？

3、zuiyuanyiyusheibaochigoutong？

4、zuibuxihuanyusheigoutong？

5、shifoujingchangyuduoshurenbaochiyukuaidegoutong？

6、shifouchanggandaozijideyisimeiyoushuoqingchu？

7、shifouchangwujiebieren，shihoucaifajuezijicuole？

8、shifouyupengyoubaochijingchangxinglianxi？

9、shifoujingchanglandejirenxiexinhuodadianhua？

 keguan、renzhendihuidashangshuwenti，youzhuyulejiezijizainaxieqingjingzhong、yunaxierendegoutongzhuangkuangjiaoweilixiang，zainaxieqingjingzhong、yunaxierendegoutongxuyaozheligaishan。

三、评价自己人际沟通能力的沟通方式

zaizheiyibuzhong，zhuyaowenzijiruxiasangewenti：

1、tongchangqingkuangxia，zijishizhudongyubierengoutonghaishibeidonggoutong？

2、zaiyubierengoutongshi，zijidezhuyilishifoujizhong？

3、zaibiaodazijideyitushi，xinxishifouchongfen？

 zhudonggoutongzheyubeidonggoutongzhedegoutongzhuangkuangwangwangyoumingxianchayi。yanjiubiaoming，zhudonggoutongzhegengrongyiyubierenjianlibingweichiguangfanderenjiguanxi，gengkenengzairenjijiaowangzhonghuodechenggong。

 goutongshibaochigaodudezhuyili，youzhuyulejieduifangdexintaizhuangtai，bingnenggoujiaohaodigenjufankuilaidiaojiezijidegoutongguocheng。meiyourenxihuanzijidetanhuaduixiangzongshizuoguyoupan、xinbuzaiyan。

 zaibiaodazijideyitushi，yidingyaozhuyishizijibeirenchongfenlijie。goutongshideyanyu、dongzuodengxinxiruguobuchongfen，zebunengmingquedibiaodazijideyisi；ruguoxinxiguoduo，chuxianrongyu，yehuiyinqixinxijieshoufangdebushufu。zuichangjiandelizijiushi，niyibuxiaoxincailebierendejiao，neimeyiduibuqijiuzuyibiaodanideqianyi，ruguonihaijixushuo："woshizaibushiyouyide，bierenjilewoyixia，woyoubuzhizendejiuzhanbuwenle。"zheiyangluosuofandaolingrenfangan。yinci，xinxichongfeneryouwurongyushizuijiadegoutongfangshi。

四、制订、执行沟通计划

 tongguoqianjigebuzhou，niyidingnenggoufaxianzijizainaxiefangmiancunzaibuzu，congerquedingzainaxiefangmianzhongdiangaijin。biru，goutongfanweixiazhai，zexuyaokuodagoutongfanwei；hulveleyuyourendelianxi，zexuxiexin、dadianhua；goutongzhudongxingbugou，zexuyaojijizhudongdiyurengoutongdengdeng。bazheixiezhichengyigexunxujianjindegoutongjihua，ranhoubazijidejihuafuzhuxingdong，tixianyoujutideshenghuoxiaoshizhong。biru，juedezijidegoutongfanweixiazhai，zhudongxingbugou，nikeyiguidingzijimeizhouyulianggesubuxiangshiderendazhaohu，jutiruwenlu，shuoshuotianqideng。bubihaixiu，meiyourenhuiquxiaonidezhudong，xiangfan，duifangkenenghaihuizaixinshangnideyongqini！

 zaizhidinghezhixingjihuashi，yaozhuyixiaobuzideyuanze，jibuyaoduizijitichutaigaodeyaoqiu，yimianshixianbule，fanercuoshangzijidejijixing。xiaoyaoqiushixianbinggongguzhihou，zaiduizijitichugenggaodeyaoqiu。

五、对计划进行监督

 zheiyibuzhiguanzhongyao。yidanjiandubuli，kenengjiuhuigongkuiyikui。shizijiduizijijinxingjiandu，biruyongriji、tubiaojizaizijidefazhanzhuangkuang，bingpingjiayufenxizijideganshou。

 jihuadezhixingxuyaoxinxin，yaojianxinzijinenggouchenggong。jizhu：yigerennenggouzuode，bitayijingzuodehexiangxinzijinenggouzuodeyaoduodeduo。